Order Tracking

Track Your Order

Follow the journey of your sports cards and collectibles. Enter the carrier tracking number provided in your shipping confirmation to check the latest shipment information.

01
Order Confirmed Order received
02
Processing Preparing your order
03
Shipped With the carrier
04
Delivered Package arrived
Find Your Shipment

Enter Tracking Number

Your carrier tracking number can be found in the shipping confirmation email sent after your order has shipped.

Where is my tracking number? When tracking is available, it will be included in the shipping confirmation sent to the email address used during checkout.

Check Your Email

Look for your JT Sports Collectibles shipping confirmation email for available tracking information.

Tracking Not Updating?

Carrier tracking may take some time to update after a shipping label is created.

Need Assistance?

Contact our team with your order number and tracking information if you need assistance with a shipment.

Your Order Journey

From Checkout To Your Door

Here's what generally happens after an order is placed with JT Sports Collectibles.

01

Order Received

Your order is submitted and an order confirmation is sent to the email address used during checkout.

02

Order Processing

Your order is reviewed and prepared for shipment with care before being handed to the carrier.

03

In Transit

Once shipped, available tracking information allows you to follow your package through the carrier network.

04

Delivered

Your package reaches the delivery address provided during checkout.

Tracking Help

Good To Know

Helpful information for understanding common carrier tracking updates.

Tracking Says Delivered

If tracking shows Delivered but you cannot locate your package, check your mailbox, porch, parcel locker, building reception and other safe delivery locations. You may also want to check with household members or the carrier.

Tracking Hasn't Updated

A tracking number can be created before the carrier performs its first physical scan. Please allow additional time for carrier tracking systems to display movement.

Shipping Confirmation

When tracking is available, your tracking information will normally be provided after your order has been prepared and shipped.

Pre-Orders

Pre-order products follow their applicable release and availability schedules. Shipment occurs after eligible inventory becomes available for fulfillment.

Customer Support

Need Help With Your Order?

If you have questions about your shipment, contact JT Sports Collectibles and include your order number and tracking number whenever possible.