Privacy policy
At JT Sports Collectibles, we respect your privacy and are committed to handling personal information responsibly. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, make a purchase, contact us, or otherwise interact with our online store.
By using our website or services, you acknowledge the practices described in this Privacy Policy.
1. Information We Collect
Depending on how you interact with JT Sports Collectibles, we may collect information such as:
Contact information, including your name, email address, telephone number, billing address, and shipping address.
Order information, including products purchased, order number, transaction details, shipping information, returns, refunds, and order history.
Payment information. Payments are processed through the payment providers available through our checkout. We generally do not directly store complete credit or debit card numbers.
Account information, if customer accounts are available, such as login details, account preferences, and purchase history.
Customer service information, including communications you send to us, questions, return requests, complaints, and other correspondence.
Device and usage information, which may include your IP address, browser type, device type, operating system, pages visited, referring URLs, and interactions with our website.
Cookies and similar technologies, as described below.
2. How We Use Personal Information
We may use personal information to:
- Process and fulfill purchases.
- Confirm and manage orders.
- Arrange shipping and delivery.
- Provide order and tracking information.
- Process eligible returns, exchanges, and refunds.
- Communicate with customers about purchases.
- Respond to customer service inquiries.
- Maintain and improve our website and services.
- Detect and help prevent fraud, abuse, and unauthorized transactions.
- Maintain the security and functionality of our website.
- Comply with legal, accounting, tax, and regulatory obligations.
- Send marketing communications where permitted and where you have provided any consent required by applicable law.
- Understand how customers use our website and improve the shopping experience.
3. How We Obtain Information
We may obtain personal information:
- Directly from you when you place an order or contact us.
- Automatically through your use of our website.
- From payment processors and ecommerce service providers.
- From shipping and fulfillment providers.
- From analytics, advertising, and technology providers where applicable.
- From other parties when necessary to provide our services, prevent fraud, or comply with legal requirements.
4. Payments
Payment transactions may be processed by third-party payment providers available through our ecommerce platform.
Those providers may collect payment information necessary to authorize and complete transactions.
JT Sports Collectibles generally does not directly receive or store your complete payment-card number, security code, or other complete card credentials when payment information is entered through a third-party payment processor.
Payment providers process information according to their own privacy and security practices.
5. Order Fulfillment & Shipping
We may share information necessary to fulfill your purchase with shipping carriers, fulfillment providers, logistics companies, and other service providers involved in delivering your order.
This information may include your:
- Name
- Shipping address
- Telephone number
- Email address
- Order and shipment information
We provide these parties with information as necessary for order fulfillment and related services.
6. Service Providers
We may use third parties to operate and support our business, including providers of:
- Ecommerce platforms
- Website hosting
- Payment processing
- Fraud prevention
- Order fulfillment
- Shipping and logistics
- Email services
- Customer support
- Website analytics
- Advertising and marketing
- Data storage
- Security and technical services
These providers may process personal information on our behalf or for their own purposes depending on the nature of the service.
7. Cookies & Similar Technologies
Our website and the services that support it may use cookies, pixels, tags, local storage, and similar technologies.
These technologies may be used to:
- Keep the website functioning correctly.
- Remember preferences and shopping-cart information.
- Support secure checkout.
- Understand website traffic and usage.
- Measure website performance.
- Detect fraud and security issues.
- Support advertising and marketing where applicable.
Your browser may allow you to block or delete cookies. Disabling certain cookies may affect website functionality.
Where required by applicable law, we will provide appropriate choices concerning non-essential cookies.
8. Analytics
We may use analytics services to understand how visitors interact with our website.
Analytics information may include pages viewed, approximate location based on IP address, device information, browser information, referring websites, and interactions with website features.
We use this information to understand website performance and improve our services.
9. Advertising & Marketing
Where applicable, JT Sports Collectibles may use advertising and marketing services to promote our products.
These services may use cookies or similar technologies to measure advertising performance or provide relevant advertisements, subject to applicable privacy requirements and available customer choices.
We may also send promotional emails when permitted by law.
You may unsubscribe from marketing emails by using the unsubscribe option provided in those communications.
Even if you unsubscribe from marketing messages, we may continue sending transactional communications necessary to service your purchases, such as order confirmations and shipping notices.
10. When We May Disclose Information
We may disclose personal information when reasonably necessary to:
- Process and fulfill orders.
- Provide requested products or services.
- Process payments.
- Deliver packages.
- Provide customer support.
- Operate and secure our website.
- Detect or prevent fraud.
- Comply with applicable laws and legal processes.
- Respond to lawful requests from government authorities.
- Protect our rights, customers, property, or services.
- Complete a merger, acquisition, financing, sale, restructuring, or other business transaction, subject to applicable legal requirements.
We may also disclose information when you direct us or provide appropriate consent.
11. Sale or Sharing of Personal Information
We do not sell personal information for money.
However, certain advertising, analytics, or marketing technologies may be considered a "sale," "sharing," or use for targeted advertising under some U.S. state privacy laws, depending on how our website is configured.
Where required, eligible consumers may have the right to opt out of such activities.
If your store uses targeted advertising or advertising pixels, your website should provide the privacy controls required for the technologies and jurisdictions involved.
12. Data Retention
We retain personal information for as long as reasonably necessary for the purposes described in this policy, including to:
- Fulfill purchases.
- Maintain transaction records.
- Provide customer service.
- Resolve disputes.
- Prevent fraud.
- Meet accounting, tax, legal, and regulatory obligations.
- Enforce applicable agreements.
Retention periods may vary depending on the type of information and why it was collected.
13. Data Security
We use reasonable administrative, technical, and organizational measures designed to protect personal information.
However, no website, internet transmission, electronic storage system, or security measure can guarantee absolute security.
Customers should protect their account credentials and should not send passwords, complete credit-card information, CVV codes, or other sensitive payment credentials through ordinary email.
14. Your Privacy Rights
Depending on where you live and applicable law, you may have certain rights regarding your personal information, potentially including the right to:
- Request access to personal information we maintain about you.
- Request correction of inaccurate personal information.
- Request deletion of certain personal information.
- Obtain a copy of certain personal information.
- Opt out of certain sales or sharing of personal information.
- Opt out of certain targeted advertising.
- Withdraw consent where processing is based on consent.
- Appeal certain decisions regarding privacy requests where applicable.
- Not receive unlawful discriminatory treatment for exercising applicable privacy rights.
These rights are subject to legal limitations and exceptions.
15. Privacy Requests
To submit a privacy request, contact us at:
contact@jtsportscollectibles.com
Please include sufficient information for us to understand your request.
We may need to verify your identity before completing certain requests. Verification helps protect customer information from unauthorized access or deletion.
Where applicable, an authorized agent may submit a request on your behalf subject to legally permitted verification requirements.
16. Children's Privacy
Our website and services are intended for a general audience and are not directed to children for the purpose of collecting personal information from them.
We do not knowingly collect personal information from children in violation of applicable law.
If you believe a child has provided personal information to us improperly, please contact us so we can review the matter.
17. Third-Party Websites
Our website may contain links to websites or services operated by third parties.
JT Sports Collectibles is not responsible for the privacy practices, security, or content of independent third-party websites. We encourage customers to review the privacy policies of those services before providing personal information.
18. Do Not Track
Some browsers provide a "Do Not Track" signal. Because there is not a universally applied standard for responding to all such signals, our website may not respond to traditional browser Do Not Track settings.
Where legally required, we may recognize applicable browser-based opt-out preference signals supported by our website or ecommerce platform.
19. U.S. State Privacy Rights
Residents of certain U.S. states may have additional privacy rights under applicable state law.
Depending on the law and whether it applies to JT Sports Collectibles, these may include rights concerning access, correction, deletion, portability, targeted advertising, profiling, or the sale or sharing of personal information.
Applicable requests may be submitted using the contact information provided in this policy.
20. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes to our business, website, technology, legal requirements, or privacy practices.
When we make changes, we may update the Effective Date shown at the top of this policy.
We encourage customers to review this page periodically.
21. Contact Us
If you have questions about this Privacy Policy, our privacy practices, or a privacy request, contact:
JT Sports Collectibles
2145 Roswell Rd Ste 240
Marietta, GA 30062
United States
Email: contact@jtsportscollectibles.com
Phone: +1 (770) 977-0001